Industry Solutions

What we do for your industry.

IntelliCX builds specialist teams that understand your sector's tools, terminology and compliance requirements — not generic outsourcing.

Specialist teams across industries
🏥

Healthcare & Allied Health

Back-office and clinical admin for hospitals, clinics, GP and specialist practices, allied health, aged care, dental and psychology.

Medical billing & coding
Revenue cycle management
Claims & AR
Patient scheduling
Referral & recall
Insurance verification
Medical transcription
Practice admin
📊

Accounting & Tax

Finance professionals for accounting practices, bookkeeping and advisory firms — Xero and MYOB certified.

Bookkeeping & reconciliation
BAS & tax prep
AP & AR
Payroll
Management reporting
Virtual CFO
EOFY workpapers
Client onboarding
🏦

Financial Services

Support teams for lenders, mortgage brokers and insurers.

Loan processing
Broking support
Credit checks
Compliance docs
CRM management
Client comms
Settlement coordination
Commission reconciliation
🏗️

Construction & Property

Admin and coordination for builders, trades, developers and property managers.

Estimating support
Purchase orders
Project coordination
Compliance tracking
Progress claims
Document control
Tender prep
Subcontractor management
💻

Technology & SaaS

Engineering, QA, support and operations talent for software companies.

Web & app development
QA & automation
Technical support
DevOps
Data engineering
AI/automation
Finance & RevOps
Project coordination
🛒

Retail & eCommerce

Operations and customer support for online and multi-channel retailers.

Order processing
Product listings
Inventory coordination
Customer service
Returns handling
Marketplace management
Content editing
Reporting
🎓

Education & Not-for-Profit

Admin and compliance support for schools, RTOs, training providers and NFPs.

Enrolment & records
Course coordination
Compliance reporting
Grant administration
Member management
Database management
Finance support
Marketing
🚚

Logistics & Operations

Coordination and data support for transport, freight and supply-chain businesses.

Dispatch coordination
Shipment tracking
Freight documentation
Carrier liaison
Data & reporting
Inventory reconciliation
Delivery support
POD management
✈️

Tourism & Hospitality

Reservation, admin and guest-support teams for hotels, tour operators and venues.

Reservations
Guest communications
Itinerary coordination
Channel management
Reviews admin
Accounts
Reporting
Chat support
🛡️

Insurance

Policy, claims and underwriting-support teams. (Includes support for US-based insurance operations.)

Policy administration
Claims processing
Underwriting support
Quotes & renewals
Certificates
Reconciliation
Broker support
Compliance docs
🏠

Real Estate

Admin and marketing support for agencies, property managers and buyers' agents.

Listing uploads
Property marketing
Document prep
Tenant comms
Property management admin
Trust accounting
CRM management
Appointment setting

Don't see your exact need?

If it's a repeatable, process-driven task, we can likely support it.

Book a discovery call →