A Nano GCC is a dedicated, purpose-built offshore capability centre — small, sharp and deeply integrated with your business. You own the team and the roadmap. We build it and run everything behind it. And you pay only for the capability you consume.
The team, the roadmap, the architecture and the decisions — it's your capability centre.
Recruitment, HR, payroll, facilities, IT and compliance — the entire support organisation.
No entity, no fixed overhead. Pay only for the capability you actually use, as you scale.
Global capability used to be the preserve of large enterprises — you needed serious scale to justify a captive offshore centre and the support organisation behind it. The Nano GCC changes that.
A Nano GCC is a purpose-built Global Capability Centre — scaling from a handful of specialists to a focused team of 25–100 — designed to own delivery of one or more critical capabilities. Unlike traditional GCCs that centralise many functions at scale, a Nano GCC is intentional by design.
Recruitment, HR, facilities, IT, compliance — all before a single unit of work gets done. With IntelliCX, that's our job, not yours.
A Nano GCC is strongest where continuous, specialist delivery matters — owning platforms end-to-end rather than supporting them.
End-to-end ownership of build, test and continuous improvement.
Cloud-native infrastructure, CI/CD and reliable release pipelines.
Data platforms, engineering and AI enablement inside your business.
Process automation and orchestration across your systems.
Automated and performance testing across every digital channel.
Finance, healthcare ops, back-office and more — the same model, any function.
We start with the capability, not the headcount: which platforms the centre will own, what outcomes define success, and how offshore delivery complements your onshore leadership.
Teams are organised around platforms and value streams, not functions — clear ownership, faster decisions and fewer handoffs.
Hiring is planned around depth of expertise and sustainable team composition — capability ownership, not short-term delivery.
Even at 25–100 people, clarity matters: defined leadership roles, a clear delivery cadence, and aligned metrics and accountability.
Treated as one team across geographies — shared tooling, common quality standards and ongoing leadership engagement.
Let's talk about the capability you want to own — and how quickly we can stand it up.
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