Legal

Terms of Service

The terms governing your use of the IntelliCX website and services.

Last updated: 25 August 2026

01 Acceptance of terms

These Terms of Service ("Terms") govern your access to and use of the website operated by IntelliCX Pty Ltd (ABN 85 693 551 772) ("IntelliCX", "we", "us" or "our") and, where applicable, our services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

02 About IntelliCX

IntelliCX is an Australia-based outsourcing partner, headquartered in Melbourne, Australia with a delivery centre in Hyderabad, India. We provide specialist teams and back-office services across functions including finance, healthcare administration, human resources, marketing, technology and business support.

03 Use of our website

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that breaches applicable laws or regulations
  • Attempt to gain unauthorised access to our website, servers or systems
  • Introduce malicious code or interfere with the website's operation
  • Use the website to transmit unsolicited or unauthorised advertising
  • Copy, reproduce or exploit any part of the website except as permitted by these Terms

04 Our services

Information on this website about our services is provided for general information only and does not constitute an offer or a binding commitment. The specific terms of any engagement — including scope, fees, service levels and responsibilities — are set out in a separate written service agreement between IntelliCX and the client. In the event of any inconsistency, the signed service agreement prevails over these Terms in respect of that engagement.

05 Intellectual property

All content on this website — including text, graphics, logos, the IntelliCX name and branding, and design — is owned by or licensed to IntelliCX and is protected by intellectual property laws. You may view and print content for your own reference, but you may not reproduce, distribute, modify or commercially exploit it without our prior written consent.

06 Confidentiality

We understand that our clients entrust us with confidential and sensitive information. Under our service agreements, we and our team members are bound by confidentiality obligations and handle client information in accordance with those agreements and our Privacy Policy.

07 Disclaimers

Our website and its content are provided on an "as is" and "as available" basis. While we take care to keep information accurate and up to date, we make no warranties or representations, express or implied, about the completeness, accuracy or reliability of the content. Nothing on this website constitutes professional, financial, legal or medical advice.

08 Limitation of liability

To the maximum extent permitted by law, IntelliCX will not be liable for any indirect, incidental, special or consequential loss or damage arising from your use of, or inability to use, our website. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or other applicable law that cannot lawfully be excluded.

09 Third-party links

Our website may contain links to third-party websites. These links are provided for convenience only, and we are not responsible for the content, products or practices of any third-party site. Accessing linked sites is at your own risk.

10 Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose and protect personal information. Please review it to understand our practices.

11 Governing law

These Terms are governed by the laws of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of that state and the Commonwealth of Australia.

12 Changes to these Terms & contact

We may update these Terms from time to time. The "last updated" date above shows when they were last revised, and continued use of the website after any change constitutes acceptance of the updated Terms.

For any questions about these Terms, contact:

IntelliCX Pty Ltd
Email: connect@intellicx.co
Melbourne, Australia (Headquarters) · Hyderabad, India (Delivery Centre)